Guide

Mnemonica 3.5

Transition guide for your team

Version 3.5 changes how you sign in to Mnemonica. This guide tells you what to do, in order, when the version is released. Each step links to the full article in the support centre.

What changes

Important

Earlier versions of the Mnemonica app and of the Gate do not work with 3.5. Update both before you start.

  • No more passwords or MFA

    You sign in with an email link, with Google or Apple (basic session), or with a passkey or the Mnemonica app (strong session).

  • Strong Projects

    They open only with a strong session. Projects that required MFA become Strong. All other projects also work with a basic session.

  • The app becomes the key to your account

    With the app, each person can make their sessions strong on any other device.

  • A simpler Gate

    The Gate updates itself and pairing is simpler, but it needs a strong session in the browser.

To understand the difference: Basic and strong sessions and Strong Projects.

Step 1

Install the app and make it strong

Important

The old version of the app does not work with 3.5. If you already have the app, update it from the store before you sign in.

  1. 01Install the Mnemonica app from the App Store (iOS 15 or later) or from Google Play (Android 7 or later). Details: Mnemonica Mobile App.
  2. 02Open the app and sign in with an email link, Google or Apple. The session is basic.
  3. 03Tap Enable biometrics. The app offers it when you open a Strong Project or Preferences / Security. Confirm with your phone's fingerprint, face or PIN.The session is strong immediately. If the phone has no sensor and no PIN, you cannot turn on biometrics, and your sessions stay basic.

Read moreAdd your first strong methodSigning in to Mnemonica

Step 2

Do the onboarding

The onboarding takes you through the registration of a new account. It takes about one minute:

  1. 01Go to mnemonica.io, type your email and click Send me a sign-in link. Open the email on the device you want to use and click the magic link. It is valid for 15 minutes, and only once.
  2. 02Read and accept the Terms of Use and the Privacy Notice.
  3. 03Choose how you sign in: email, Google or Apple.
  4. 04Check your display name. If you want, add a picture.
  5. 05Protect your account with a strong method.
  6. 06Recommended: add a second strong method, for example a passkey on a computer that only you use. If you lose one method, the other one means that you do not need a reset.

Read moreRegistering your Mnemonica account

Step 3

Update the Gate and pair it

Important

A Gate that is not updated does not work with 3.5. Update it before you continue.

The Gate updates itself: you do not need to install it again. It checks for updates every hour and installs them when it is idle or when it restarts. To force the update, use Preferences › General › Check for updates, or Install new version in the three-dot menu. Versions earlier than 4.0.0 are deprecated: update or remove them.

Then pair the Gate with the browser (you need a strong session)

  1. 01In the web app, click the Gate icon and select Pair Gate…. Copy the 6-digit code. It is valid for 2 minutes.
  2. 02In the Gate, paste the code into Pairing code and click Authorize.
  3. 03When the Gate icon in the top bar turns green, the Gate is paired.

Read moreInstall Mnemonica Gate: updatesPairing the Gate with browsersRemove Mnemonica Gate

Step 4

Make your other sessions strong

Each device and each browser has its own session. A basic session cannot become strong on its own: a strong device must approve the new one.

How to make another device strong
You haveThe app on your phoneYou want to addA computerWhat to doOpen the sign-in page on the computer and scan the QR code with the app. When it asks Is this your personal computer?, answer Yes, only I use it to save a passkey.
You haveThe app on your phoneYou want to addA web session that is already open (basic)What to doGo to Preferences / Security › Passkeys › Add a passkey, scan the QR code with the app and approve on the phone.
You haveA strong web sessionYou want to addThe app on another phoneWhat to doGo to Preferences / Security › API keys and devices › Link the Mnemonica app. In the app, choose I have a code, type the code (valid for 2 minutes) and tap Enable biometrics.
You haveThe app on a phoneYou want to addAnother phone or tabletWhat to doIn the app: Preferences / Security › Link another device. On the new device: I have a code.

Caution

On a shared computer, never save a passkey. Scan the QR code each time and answer No, others use it too.

Read moreAdd a deviceMake your other sessions strong

Step 5

If you lose your only strong session

If you still have another strong device, you do not need a reset. Sign in with it and remove the lost device in Preferences / Security: the Passkeys tab for a computer, the API keys and devices tab for a phone.

If you have no strong device left

  1. 01Sign in with an email link, Google or Apple (basic session).
  2. 02Open Preferences / Security › Sessions and reset and click Reset sign-in methods.
  3. 03Wait 24 hours. During that time you can work only with basic sessions: Strong Projects stay closed, and you cannot add a strong method.
  4. 04After 24 hours, add a new strong method (it works immediately) and pair your Gates again.

Good to know

  • The reset deletes all passkeys, app keys and API keys, unlinks Google and Apple, and closes the sessions on all other devices. You cannot undo it.
  • Only the affected person receives the reset notice, by email and by notification on a phone with the app.
  • You can do only one reset every 7 days.

Read moreLost device and resetAPI keys

For company administrators

  • Ask everybody on the team to install the app and turn on biometrics. It is the easiest way to get strong sessions on every device.
  • The strong session requirement is turned on or off per Project (Require a strong session). Only Company Administrators can change it, with a strong session. See Strong Projects.
  • An account that several people share can use only basic sessions. For Strong Projects, each person needs their own account.

Support

If you have a question, write to us. The full guide is online.

Mnemonica · 3.5 transition guide